Avis clients de 1001hobbies.fr

Évaluations clients

• 4 / 5

  

  Modifier Signaler

  Very pleased with my purchase, would like to make a recommendation. I would like to recommend that you update your site with the box art of the item I purchased. I know this going to sound anal retentive, but hear me out. The box art for the land rover kit I bought shows an a different version of the WMKI land rover. Airfix has a new cover for the kit which shows the new version of the land rover. I realized after receiving the kit that I already had the kit. Looking at the kit closer I can make it the older version. Now I admit I should have paid closer attention to the kit I was buying (ie kit number). I quit pleased with the service and kit itself. Just recommend updating your site so there is no confusion for other customers int he future. Thanks you.

  Avis du 22/03/2021, suite à une expérience du 08/08/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 4 / 5

  

  Modifier Signaler

  So far, so good Finally found what I've been looking for - just received the kit, looks good so far.

  Avis du 22/03/2021, suite à une expérience du 17/10/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  Excellent service!!!!!! I ordered a decal set for the Tamiya 1/48 Mosquito, although there was an initial delay in sourcing the parts in question, 1001 kept me informed of the orders progress and the item duly arrived well packaged. Full marks to them! Andy Grimes

  Avis du 22/03/2021, suite à une expérience du 08/10/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 4 / 5

  

  Modifier Signaler

  John Deere Gator Model Purchase Review I ordered a John Deere Gator scale model for my son and it was shipped quickly and without damage. I did need to dust the model off, though. Good experience!

  Avis du 22/03/2021, suite à une expérience du 09/07/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 2 / 5

  

  Modifier Signaler

  NOTHING ARRIVED I have still not received the model I ordered so am very disappointed as it should have arrived last week.

  Avis du 22/03/2021, suite à une expérience du 18/09/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  range of products first class with regard to my hobby more than satisfied with product , delivery and packaging excellent. will probably do more business with this supplier.

  Avis du 22/03/2021, suite à une expérience du 30/08/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  Fast, reliable and appropriately priced Would be happy to use and recommend 1001modelkits again.

  Avis du 22/03/2021, suite à une expérience du 25/06/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  These are high quality!! I was surprised at the very high quality. This was purchased and it is very much satisfied.

  Avis du 22/03/2021, suite à une expérience du 18/09/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  I wouldn´t did it better Good, nice and cheap.

  Avis du 22/03/2021, suite à une expérience du 11/09/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 4 / 5

  

  Modifier Signaler

  purchasing from 1001modelkits.com was an easy and faultless procedure!! I'm very pleased with my order from 1001modelkits.com and i'll will be their customer!!!

  Avis du 22/03/2021, suite à une expérience du 11/09/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  quick delivery!! I ordered the tie-pin from Japan. I have received the tie-pin two weeks later. thank you for quick delivery.

  Avis du 22/03/2021, suite à une expérience du 16/06/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 2 / 5

  

  Modifier Signaler

  Disappointed! Received a broken diecast car...contacted the seller, never heard anything from him...Disappointed!

  Avis du 22/03/2021, suite à une expérience du 24/06/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 3 / 5

  

  Modifier Signaler

  The material arrived wrinkled due to poor protection in packaging. Hi The material arrived wrinkled due to poor protection in packaging. It was an expensive product, which had not been careful in sending. As the quality of the decal is very good. cordially

  Avis du 22/03/2021, suite à une expérience du 20/06/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 3 / 5

  

  Modifier Signaler

  A bit slow to ship . Packing could be better. The Item was shipped more than 10 days after payment . The decals arrived creased and damaged , Packing them with a piece of cardboard would have protected them . I don't think that would be too much to ask as I paid twice actual postage.

  Avis du 22/03/2021, suite à une expérience du 09/08/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  better than expected-great mate 1001 Modelkits have a wonderful web site-easy to find what you're looking for.They respond quickly and their product arrives earlier than expected-I couldn't be happier and I recommend them highly-very highly!

  Avis du 22/03/2021, suite à une expérience du 10/09/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 4 / 5

  

  Modifier Signaler

  Good place to shop---- The only thing I could fault is the high cost of shipping---but I know this is a way to keep the kit prices low--a back handed way to keep the bottom line in the black--& stay in business ---

  Avis du 22/03/2021, suite à une expérience du 26/09/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 3 / 5

  

  Modifier Signaler

  Shipped from across the pond? Did not know the model kit was coming from Europe. I received the order in 2 weeks, a little long for a plastic model kit

  Avis du 22/03/2021, suite à une expérience du 02/08/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 3 / 5

  

  Modifier Signaler

  Took a while to get product if not in stock for immediate shipping, should have been told up front otherwise, good relationship do business again with them

  Avis du 22/03/2021, suite à une expérience du 19/09/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  ""Dora"" Exactly as avertized! Excellent price and service. Arrived perfect!

  Avis du 22/03/2021, suite à une expérience du 07/10/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  O.K. high opinion

  Avis du 22/03/2021, suite à une expérience du 26/07/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  very good ampia disponibilità, buoni i tempi di consegna, prezzi allineati.

  Avis du 22/03/2021, suite à une expérience du 26/06/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  verry good seller orderded a little thing qiuck delivery is verry good to buy things highly recommend super

  Avis du 22/03/2021, suite à une expérience du 10/12/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  Perfect in shape and in time !!! Just perfect, nothing more to say...

  Avis du 22/03/2021, suite à une expérience du 28/11/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  very prompt service. good communication Very easy and quick to do business with. Very good at keeping the customer informed about status of the order.

  Avis du 22/03/2021, suite à une expérience du 22/01/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 4 / 5

  

  Modifier Signaler

  ottimo servizio Consigliato a tutti gli utenti che ordinano online

  Avis du 22/03/2021, suite à une expérience du 12/12/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 3 / 5

  

  Modifier Signaler

  Sloooooow! I've ordered from 1001 Model Kits in the past and everything about the experience was outstanding. This time however, has been so so. I placed my order at the same time as I placed an order from another online hobby shop. I received an auto-email telling me that my order had been processed and I would receive my order in 6 - 8 days. 10 days later I received another auto-email stating that my order had shipped and I would receive it soon. That was 11 days ago. It has been 3 weeks since ordering and still no sign of my product. I received my order from the other hobby shop 2 weeks ago.

  Avis du 22/03/2021, suite à une expérience du 21/01/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 3 / 5

  

  Modifier Signaler

  odd pricing The items I purchased were fine, but other things I would be interested in were grossly inflated and I had to find them elsewhere.

  Avis du 22/03/2021, suite à une expérience du 01/01/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  great people to deal with highly recommended I will buy from these people again without hesitation

  Avis du 22/03/2021, suite à une expérience du 17/10/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 2 / 5

  

  Modifier Signaler

  Fast delivery but poor quality of the product. Although i have bought several times, this time, I am not happy with the product. I bought a decal sheet for an airplane model scale 1/24. The quality of this sheet was really poor and when I put it into water, the decals broke.

  Avis du 22/03/2021, suite à une expérience du 11/12/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 4 / 5

  

  Modifier Signaler

  Overall I'm happy with the service. A mistake was made on my order and correct promptly. Overall I'm happy how the situation was handled.

  Avis du 22/03/2021, suite à une expérience du 24/12/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  One of the best.. As an experienced modeller i must admit that your store is very close to perfection.Like a google search,just ask and you find what you wish especially for my Aires spare parts and improvements.Its my 2nd time i order and i will order again.

  Avis du 22/03/2021, suite à une expérience du 15/01/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  I'm happy with my order Very good process with good follow up at end of sale.

  Avis du 22/03/2021, suite à une expérience du 02/11/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  Delivered as ordered on time. Delivered as ordered on time.

  Avis du 22/03/2021, suite à une expérience du 05/12/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 4 / 5

  

  Modifier Signaler

  good communication but very slow sending my order out Ordering was fine with no issues. Being in New Zealand I expect it to take a week or two for items to arrive but Payment was accepted on the 8th and I got an email on the 21st to say my item had only just been shipped. It was only one set of decals, what was the hold up? Apart from the delay in postage though I would use them again.

  Avis du 22/03/2021, suite à une expérience du 28/11/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  Good company with so many kits to chose from I received the order and I am happy with that I look forward to this company

  Avis du 22/03/2021, suite à une expérience du 24/01/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  Fast service, good quality model kit The rare model kit I ordered was shipped quickly and was of good quality.

  Avis du 22/03/2021, suite à une expérience du 02/01/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  fast and complete service. Did not buy enough to have a knowledgable opinion

  Avis du 22/03/2021, suite à une expérience du 26/11/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  What a great service. the goods were as discribed and arrived as prodicted, what a great services.

  Avis du 22/03/2021, suite à une expérience du 21/01/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  Highly recommended! A pleasure to deal with! Highly recommended! A pleasure to deal with!

  Avis du 22/03/2021, suite à une expérience du 18/10/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  Excellent Service When I ordered my products it was shipped and on the way quicker than I thought it would be. They always had emails letting me know the status and when it was shipped as well as a tracking code. I will do business with them again.

  Avis du 22/03/2021, suite à une expérience du 03/12/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  great!!! Excellente transaction, trés bon délais, bien emballé, objet conforme en tout point, belle version. I'm so happy. Best regards!

  Avis du 22/03/2021, suite à une expérience du 23/01/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  Good transaction On time and no problems.

  Avis du 22/03/2021, suite à une expérience du 17/10/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  great service from the other side of the world! Great customer service! Better service than some shops in general here in NZ.

  Avis du 22/03/2021, suite à une expérience du 23/01/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 4 / 5

  

  Modifier Signaler

  good nice shop with lots great modelling kits,just sendingtime can improve.

  Avis du 22/03/2021, suite à une expérience du 06/12/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 4 / 5

  

  Modifier Signaler

  A Rocky start but they delivered the product! One thing I am not used to is a vendor who charges a CC before they ship! This is not the norm here in the US! I ordered a brand new armor kit which they indicated they had in stock but they really did not! It took them 3 weeks, but they did ship the kit and it was received in good condition. Will I order from them again? Yes, but I will inquire about availability first, rather than rely on what is posted on the site. They have a tremendous selection of kits and I believe there heart is in the right place but they do need to pay more attention to updating stock level information on the site.

  Avis du 22/03/2021, suite à une expérience du 24/10/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 2 / 5

  

  Modifier Signaler

  5 stars for me but 2 stars from a relative who i recommended your site to. While I have to say I always had a great experience shopping with you, I was surprised when I had recommended your site to a relative who purchased the 1/350 Uss The Sullivans, intending to give it to me as a Christmas gift. He was told it was in another warehouse and charged his card the 59.00 for the kit. After two weeks he had not heard anything and tried to e-mail you but did not recive a reply. He also noted the price had dropped to 29.00$. Since he did not get a response to his emails he cancelled the order. Thanks for ""listening"" Phil

  Avis du 22/03/2021, suite à une expérience du 02/01/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  Great selection and service! Great to know that there is a place to find plastic model kits

  Avis du 22/03/2021, suite à une expérience du 20/12/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 4 / 5

  

  Modifier Signaler

  No problems, fine transaction Recieved model as promised

  Avis du 22/03/2021, suite à une expérience du 29/11/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 2 / 5

  

  Modifier Signaler

  Very disappointed in not receiving the item prior to Christmas Placed order on December 9, 2013. There was no indication that there was even a possibility that there would not be sufficient time to receive this item in over 2 weeks. I did call the company and question this when they informed me that it was coming from overseas, but was reassured that it would be received prior to Dec. 25th. When I had not received the item by Christmas Eve, it was necessary to purchase another item. I received the item on the 26th, and now have no use for it, nor do I have any indication of how it can be returned and my money refunded.

  Avis du 22/03/2021, suite à une expérience du 27/12/2013 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 1 / 5

  

  Modifier Signaler

  Description Yncomplete, No Pictures, Not What I Wanted! 'nuff said above.

  Avis du 22/03/2021, suite à une expérience du 22/01/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

  Réponse de 1001hobbies.fr

  

  Signaler

  Hello Cliff, You have the possibility to return the product if you are not satisfied. Please send a message to contact@1001modelkits.com if you need any help. Best regards, 1001modelkits Customer Support

• 3 / 5

  

  Modifier Signaler

  Problem with packaging You must to pay attencion to prepare shipment. My decals wasn't respectively protected. Shipment arrived to me damged. If you send delicate merchandise, please take it in safe packaging (for example cardboard)

  Avis du 22/03/2021, suite à une expérience du 20/02/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

  Réponse de 1001hobbies.fr

  

  Signaler

  Dear customer, Thank you for your comment, we will take it into account in order to improve our service. We apologize for the inconvenience. Best regards, The 1001modelkits team

• 5 / 5

  

  Modifier Signaler

  Excellent Products The models from 1001modelkits are excellent. The delivery was fine but you do have take in consideration that some items ship from overseas. So the waiting period may be a few weeks. However, every model builder knows that it does take time to get items. My items actually came in a few days earlier than expected. That made me happy, happy, happy. They do have models that are hard to find. All this together makes it a great experience and I will be ordering from them again in the near future.

  Avis du 22/03/2021, suite à une expérience du 21/05/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  Excellent transaction Exact description on your website of the product Excellent up-to date status of shipment Speedy delivery Recommendation: I would recommend that envelopes carrying tens as delicate as decals should be stiffened with a cardboard to prevent bending damage

  Avis du 22/03/2021, suite à une expérience du 29/04/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 1 / 5

  

  Modifier Signaler

  WORST INTERNET PURCHASE EVER This company is apparently strictly a 'middleman' that does not warehouse its products except in very few rare cases if you read any other reviews or take my impression. At no time did they have a clue as to my order status, location of said order, or real time stock quantities. Customer service is automated, with canned responses, and few and random. I should have been clued by their policy of charging for the item when ordered, not when shipped, so you have no option to cancel or refund an order after no contact or response after an extended wait period. If you use them expect double the wait for shipping and handling (items ship to them and then to you) and notice fluctuating site pricing. It took my order three weeks to arrive, and they said it was crossing the Atlantic the day before it was dropped on my porch on the US west coast. Most of their stock is sold to the public directly through the manufacturers. Good luck.

  Avis du 22/03/2021, suite à une expérience du 10/06/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  good site Thank you, good site

  Avis du 22/03/2021, suite à une expérience du 20/05/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 2 / 5

  

  Modifier Signaler

  Long delivery time From order / payment to delivery takes far too long and no clear tracking information other than ""parcel shipped""

  Avis du 22/03/2021, suite à une expérience du 22/03/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

  Réponse de 1001hobbies.fr

  

  Signaler

  Dear Customer, Shipping to Singapour can take a few weeks. Your order was sent on 03/14/14, you should soon receive it. Best regards, The 1001modelkits team

• 3 / 5

  

  Modifier Signaler

  Veeeeery slowwwww...... Very impressive site with lots of goodies for the modeling enthusiast but… I registered and placed my first order for 4 decal sheets on April 1st. The prices all over the site were within the market range. But the postage charged (8.90€) was excessive even for registered mail for a 20 gr. envelope. All the items were marked as available and 3 of them had 5-6 day shipping time indicated. I paid thru Paypal on the same day. The next day I received an e-mail message that the order has been processed and that I will receive my order in 6-8 days. After ten (10) days (on April 11th) I received another e-mail saying that my order has been shipped!!! Because the shipment had not arrived on April 29th, I sent an e-mail asking for details and where do they ship from. I got an answer the next day saying that they ship from France and that surface mail (!!!) might take longer to arrive. On May 12th I wrote again to their customer service complaining about the long delay in their delivery and asking for an answer. I also opened a dispute in Paypal’s resolution centre. I got a message the next day saying that the envelope must be lost and that one of the decal sheets was no longer available. I was given the option to buy something else from the site and so I did. The new order was processed the next day (May 14th), I received an e-mail on May 19th that it will be shipped soon (!!!) and finally an e-mail on May 21st that it was shipped (more than a week after the new order was placed). The envelope arrived on May 27th which is within the normal range for an intra EU 1st class mail. Mind you the postage affixed was 1,35 € !!!! I have to point out that I trade over the net constantly and never had a problem with lost mail in over 600 transactions during the last 8 years or so. There is something definitely wrong with their very slow shipping and equally slow customer response service. Possibly the items sent from the EU are not in stock there and have to be shipped from elsewhere thus the one week between ordering and shipping. I cannot detect any malicious intent but I am skeptic about any future purchases from them……

  Avis du 22/03/2021, suite à une expérience du 28/05/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

  Réponse de 1001hobbies.fr

  

  Signaler

  Hello Stathis, We apologize once again for the inconvenience and the troubles that occured concerning your order. As a compensation, I am happy to offer you the shipping costs on your next order. Please check your emails to know how to benefit from it. Best regards, The 1001modelkits team

• 5 / 5

  

  Modifier Signaler

  Very good! Good price, fast shipping, high quality. Recommended!

  Avis du 22/03/2021, suite à une expérience du 31/03/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 3 / 5

  

  Modifier Signaler

  GLUE ALL OVER MOTHER""S TABLE, Won't be able to set down for week! I won't buy anymore that you must use glue on. Mom threw them away after I glued a piece of a plane to the table. I have to pay to get the table refinished.

  Avis du 22/03/2021, suite à une expérience du 26/05/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

  Réponse de 1001hobbies.fr

  

  Signaler

  Hello Jack, We are not responsible for the use you make of our products. Please follow the instructions indicated on the products to avoid such problems. Best regards, The 1001modelkits team

• 5 / 5

  

  Modifier Signaler

  Everything was perfect. I can say only that all its good. Perfect delivery and quick.

  Avis du 22/03/2021, suite à une expérience du 08/04/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  Good model kits at good prices! My purchased model kits arrived in excellent condition. The prices were, I felt, competitive. I wouldn't call the delivery speedy. But that's because of the distance they have to travel (from Europe). Then, too, the weather at this season slows delivery somewhat. If you are willing to wait a little you'll get the kits you want in fine condition and you'll get them at competitive prices. That's a bargain!

  Avis du 22/03/2021, suite à une expérience du 15/02/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  Good experience I have been looking for a hard to find part. It was not immediately available, but I was kept informed on progress. The part has been received in good condition. It was well packed. Thank you for excellent service! Mike

  Avis du 22/03/2021, suite à une expérience du 11/06/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  Imex Confederate Infantry - the lost battalion? Ordering, delivery and price were first rate - I will use again. I cannot say the same for the product. This set has been out of production for many years so I was lucky to find them but they are not as good as other figures in this series. I have compared them to the original poses on Plastic Soldier Review and these are just cheap copies in brittle plastic. I would love to know why Imex produced such an inferior set. Does anyone know the story behind this?

  Avis du 22/03/2021, suite à une expérience du 02/04/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  Provided needed item in reasonable time. I was trying to locate a specific ship model and was having no luck. I tried 1001modelkits and the item was there. I ordered it and was advised via e-mail that the model would have to be shipped from overseas to the warehouse in Arkansas and then to me. The item I wanted arrived eventually and in excellent condition. I was very pleased with my dealings with 1001modelkits.

  Avis du 22/03/2021, suite à une expérience du 28/03/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 1 / 5

  

  Modifier Signaler

  Rubbish. Utter, unutterable rubbish. Their internet stock levels are a fiction. Their emails re unavailability do not agree with the items they actually send nor with later emails they send. When they do send something, they send the wrong items. Perhaps next time they should make sure the guide dog is awake when picking stock how an American landing craft can look like a Tiger II I don't know clever German camouflage I suspect. Avoid this firm like the plague. My advice is to buy from (external reference) in the UK. I will from now on.

  Avis du 22/03/2021, suite à une expérience du 22/05/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

  Réponse de 1001hobbies.fr

  

  Signaler

  Hello Glenn, We apologize for the inconvenience, I sent you an email concerning this issue. Best regards, The 1001modelkits team

• 3 / 5

  

  Modifier Signaler

  Great Stuff but SLOW Shipping Ordered decal sheets which I could not find anywhere else and which were indicated as in-stock. Confirmation e-mail stated 6-8 days delivery time. 14 days after placing order I received an e-mail ""updating"" me and stating items were shipped from Europe and would need to stop at US facility before finally being sent to me. Items arrived well protected in rigid cardboard flat mailer and in great condition after about 4 weeks. Keep in mind that at the same time I placed this order I placed some other orders with vendors in Australia and Singapore. I received those orders in about 1 week via direct international mail as flat packages (just like these decals). Denver (where I live) to Paris distance is 4900 miles. Denver to Sydney is 8300 miles and Denver to Singapore is 9000 miles - get the picture? I don't know why it should take so long to get a flat mailer from 1001, but they really need to work on improving their shipping times. That being said, if I needed something that they had I would be confident ordering from them in the future, but would be aware of the long wait time.

  Avis du 22/03/2021, suite à une expérience du 06/06/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

  Réponse de 1001hobbies.fr

  

  Signaler

  Dear Daniel, Thank you for your comment, we will take it into account in order to improve our service. Best regards, The 1001modelkits team

• 3 / 5

  

  Modifier Signaler

  Takes too long on delivery Supposed to be delivered from the States and found out that was shipped in France. Took 15 days, cost 1.5 € but i was charged $4. Besides that, I'm happy with the product.

  Avis du 22/03/2021, suite à une expérience du 03/03/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

  Réponse de 1001hobbies.fr

  

  Signaler

  Hello Silvia, Some of our products are shipped from the USA, others are shipped from Europe. This is why the shipment delay can vary, but it is specified for each product. The shipment costs by letter are always at least of 4€, except for France. Best regards, The 1001modelkits team

• 2 / 5

  

  Modifier Signaler

  Failed to deliver, refund eventually received. I ordered a decal set 31st January. 11 days later received an email to say item not yet dispatched but that it would be posted within the next few days. This was not acceptable to me so I email back requesting the order be cancelled and my money refunded. 4 Days later I receive an email to say my item had now been mailed. I again replied to say my order had been cancelled. On 23rd Feb I had neither received my refund or the product that had allegedly posted to me so I opened a dispute via Paypal. A refund was then received the following day. Very poor communication throughout - not a happy buying experience.

  Avis du 22/03/2021, suite à une expérience du 24/02/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

  Réponse de 1001hobbies.fr

  

  Signaler

  Hello Nigel, It seems there was an error in the delivery address you gave us. You may have indicated UK instead of US. Also it seems we did not receive your emails. We apologize for the inconvenience resulting from these misunderstandings. Best regards, The 1001modelkits team

• 5 / 5

  

  Modifier Signaler

  Outanding Detail The model will make a perfect gift for a close friends son to build and will be a nice bedroom dresser display item once finished.

  Avis du 22/03/2021, suite à une expérience du 26/05/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 3 / 5

  

  Modifier Signaler

  Good, but delivery time takes really long very competitive prices and very good customer service. The only thing that nags me about them is there very long shipping time and costs.

  Avis du 22/03/2021, suite à une expérience du 21/03/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

  Réponse de 1001hobbies.fr

  

  Signaler

  Dear customer, Thank you for your comment, we will take it into account in order to improve our service. Best regards, The 1001modelkits team

• 5 / 5

  

  Modifier Signaler

  Good prices, single delivery of different class of product.AAA These folks know what they are doing, and do it very well.

  Avis du 22/03/2021, suite à une expérience du 13/03/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 2 / 5

  

  Modifier Signaler

  Good company, but suffers from slow shipping and customer service response. Good company, that shipped my item well protected. However, one item was out of stock, and it took them around two weeks to let me know. In that same time, I placed orders with their competitors, got notification of shipping and received my order. When I inquired about the delay, it took a couple of days to get a response. They need to tighten up these areas to really be first class. That said, depending on the item and my need, I would consider ordering from them again.

  Avis du 22/03/2021, suite à une expérience du 31/03/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

  Réponse de 1001hobbies.fr

  

  Signaler

  Hello Mark, Thank you for your comment, we will take it into account in order to improve our service. Best regards, The 1001modelkits team

• 5 / 5

  

  Modifier Signaler

  Top Qualität Super Service, gut und übersichtlich.

  Avis du 22/03/2021, suite à une expérience du 13/03/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  I can think of nothing that is wrong with 1001 Modelkits I found some items that were not available from other dealers, so I ordered what I needed from 1001, and even though what I ordered was stocked at their overseas supplier, I received my order within 15 days of order being placed.

  Avis du 22/03/2021, suite à une expérience du 31/05/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  Trustfull - fast - good Very reliable webshop, am very happy with mn Garauda Indonesia 1: 144 decals fast delivery, good information regarding the receipt, processing and the time of shipment. Chapeau! From Holland, with love!

  Avis du 22/03/2021, suite à une expérience du 01/04/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 1 / 5

  

  Modifier Signaler

  NOTHING BUT LIARS AND THIEVES Placed my order for two items that were stated as in stock with a delivery in 10 days from their US store. After I finished with the PayPal payment I was sent a conformation email that stated the items were overseas and to expect 15 business days for delivery. The items would be sent to their US location and then mailed out from there. They stated that the process to arrive at their facility would take 7-9 days. Already being frustrated with being lied to I emailed the company on day 10 to find out the status of the order. Their response was ""It appears that two of the products you have ordered is unavailable and unfortunately we do not know when it will be again. Following your request, we will refund USD 48,49 on your credit card or Paypal account.""At no point did I ask for a refund nor was there ever a refund! I ended up having to open a Paypal dispute that was escalated to a claim which I was awarded the money. DO NOT BUY FROM THIS ONLINE RETAILER-THEY ARE NOTHING BUT LIARS AND THIEVES!

  Avis du 22/03/2021, suite à une expérience du 28/01/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

  Réponse de 1001hobbies.fr

  

  Signaler

  Dear customer, We apologize for the inconvenience. This issue was due to an error from our suppliers and you were informed as soon as we became aware of it. Best regards, 1001modelkits Team

• 4 / 5

  

  Modifier Signaler

  parcel arrived in perfect condition my order arrived in perfect condition , I had ordered Decals and they were sent in a bubble wrap pachage. well done, no dints at all.

  Avis du 22/03/2021, suite à une expérience du 25/02/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 1 / 5

  

  Modifier Signaler

  waste of time and money Hey, I would like to share with you my worst buying experience I've had so far , here are the details of the case : I saw many publications in magazines of models building from about 1001modelkits.com , after I checked and compared prices and seeing positive reviews online I decided to try and do a purchase from them. the site seem very impressive and serious , with huge stock and tempting prices - including low postage. I made the purchase at 7.3.14 and according to the site terms it has been said that the shipment will be sent in no more than 48 hours. After several days that i did not received from them any email to document the purchase (which I usually get right away from my experience from buying in many websites) I contacted their customer service department and after a few days I received the following laconic message : "" Dear customer , Rest assured that we do our best to deliver our customers quickly. You will receive a tracking number as soon as the package is sent. Best regards, Customer service 1001modelkits"" Since the message said nothing about delivery time, estimated shipment or reason for the delay (all products were marked as available and in stock ) I tried to contact again to their customer service department with email's and direct messages to their online services but until now I did not get any response or any replay . this looks like just a scam to rub you out of your money!

  Avis du 22/03/2021, suite à une expérience du 17/03/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

  Réponse de 1001hobbies.fr

  

  Signaler

  Hello Arik, There was an issue with the product you ordered. This caused a delay but we canceled the order and refunded you as you asked us. Best regards, The 1001modelkits team

• 5 / 5

  

  Modifier Signaler

  met all expectations - would have preferred quicker delivery The vendor did everything right. Timely notifications. Easy to check progress. Product was delivered without damage -- good packaging. I would have preferred quicker delivery. I understand that this product was coming from the Czech Republic and had to go through several locatoins to get to me. The vender told me to expect the product in two weeks from shipment. That was accurate but it took a week to process the order.

  Avis du 22/03/2021, suite à une expérience du 13/07/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  Fast and efficient service at a reasonable price! 1001 Modelkits was the only online dealer I could find that had the KA Models photo etch detail kit for the Hasegawa 1:48 BMW 327, and at a reasonable price at that. I'm quite impressed by the fast and well structured service of 1001 Modelkits, keeping me up to date of every stage in the order processing and the shipping. I will likely become a returning customer.

  Avis du 22/03/2021, suite à une expérience du 14/10/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  Good service a job well done. You were prompt in response to me initial e-mail, The service was great and the product showed up in great condition with no problems.

  Avis du 22/03/2021, suite à une expérience du 12/07/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  Good offer with accurate listing. Good comminication with on-time delivery. Recommended! The price on the kit is about 25% lower than the best offer I could find elsewhere and I therefore consider their offer excellent! The kit took a tad longer to arrive because of some necessary rerouting, but the wait was reasonable as I received notification from them with regard to the delivery details. Overall it has been a very satisfactory experience and I would recommend the seller to my friend!

  Avis du 22/03/2021, suite à une expérience du 24/07/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 4 / 5

  

  Modifier Signaler

  it is ok I am really missing some models from you,especially Bristol Britania in CSA colors and Convair 990.No message about it etc.In some models is pure description about them perhaps TU-124.It is really buying like blind.I must remodell this kit.Anyway,thank you for this as well.

  Avis du 22/03/2021, suite à une expérience du 29/11/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 1 / 5

  

  Modifier Signaler

  Untrustworthy seller Seller's website said model was available and would ship in 10 days. 21 days later, no update, no tracking number, no status. Emails were responded to with generic ""we will let you know when we receive a status"". After 45 days I got a refund. They processed my refund timely, so I suppose that's a positive? Now I missed my uncle's birthday, and will have to order from scratch from somewhere else. Don't order from here if you have a deadline to mee!

  Avis du 22/03/2021, suite à une expérience du 01/08/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

  Réponse de 1001hobbies.fr

  

  Signaler

  Hello Simon, The product you ordered was currently being resupplied, this explains the delay. Please accept our apologies for the inconvenience. Best regards, The 1001modelkits team

• 4 / 5

  

  Modifier Signaler

  ninety 90% the only thing is that the payment part of the check out is a little hard to navigate.

  Avis du 22/03/2021, suite à une expérience du 30/11/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  Search Over - rescued by 1001 Modelkits Amazing! Outstanding array of Models that I could not find over many years of searches locally and through catalogs. Maintained contact throughout the order and shipping process with updates and information. Packaged well for shipment and arrived in perfect condition. Looking forward to placing another order soon.

  Avis du 22/03/2021, suite à une expérience du 17/09/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 3 / 5

  

  Modifier Signaler

  mixed feelings good internet presentation. Fast service and delivery. Postage exaggerated. 15.50 Dollars for a 200 gramm enveloppe mailed from France to France

  Avis du 22/03/2021, suite à une expérience du 29/11/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

  Réponse de 1001hobbies.fr

  

  Signaler

  Dear customer, You chose a fast and thus expensive shipment method. Cheaper shipment methods available, except for specific products. Best regards, The 1001modelkits team

• 5 / 5

  

  Modifier Signaler

  Trustworthy Merchant, Great products at a great price! I ordered several large model kits from 1001 Modelkits. They had to be sent from their European warehouse to their American warehouse. The total process from order to delivery from Europe took 17 days (about 12 business days). They kept me appraised during the entire process. Thanks!

  Avis du 22/03/2021, suite à une expérience du 18/08/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 3 / 5

  

  Modifier Signaler

  leaking bottle I ordered 10 bottles of paint and 2 bottles of thinner. One of the thinner bottles opened in shipping and leaked over everything. Please make sure your bottles are tight before packing.

  Avis du 22/03/2021, suite à une expérience du 15/09/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

  Réponse de 1001hobbies.fr

  

  Signaler

  Hello Bernard, We apologize for the inconvenience. We have created a voucher for the amount of the thinner bottle which arrived opened. Best regards, The 1001modelkits team

• 1 / 5

  

  Modifier Signaler

  rubbish service crap service

  Avis du 22/03/2021, suite à une expérience du 18/06/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  Great products, and fast shipping! They also respond very quickly to emails. Awesome service, and tons of products (that a lot of shops don't have!) quick shipping especially coming from Europe. I would definitely recommend this site to a friend.

  Avis du 22/03/2021, suite à une expérience du 09/09/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 2 / 5

  

  Modifier Signaler

  Need do have stock ready to send out from USA Probably can get it faster from a US or UK dealer. Order took 3 weeks to arrive. Got similar from New York in three days.

  Avis du 22/03/2021, suite à une expérience du 08/09/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

  Réponse de 1001hobbies.fr

  

  Signaler

  Dear customer, Thank you for your comment, we will take it into account in order to improve our service, especially in the US to avoid such delays. We apologize for the inconvenience. Best regards, The 1001modelkits team

• 5 / 5

  

  Modifier Signaler

  Five star service and reliability Don´t waste your valuable time at Companies not keeping what they promise .... go 1001 from the start

  Avis du 22/03/2021, suite à une expérience du 20/11/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  Good and fast Great experience purchasing from them. Delivery was good and fast.

  Avis du 22/03/2021, suite à une expérience du 17/09/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  This is a very unique item. . We have one of the original aircraft in our museum.

  Avis du 22/03/2021, suite à une expérience du 09/09/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  Good price, fast delivery. Excellent service. Good price, prompt delivery.

  Avis du 22/03/2021, suite à une expérience du 27/07/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 4 / 5

  

  Modifier Signaler

  Pretty good. There was a small issue in figuring out if the item on their site was the one I was looking for. The picture shows the item out of the box and no box shown in the photo. I emailed them and they said they would attempt to find out more about the item from their supplier. After 2 weeks I heard nothing back. I decided to go ahead and order it since it was only 10 bucks(very good price) and it turned out that it was what I was looking for. The tracking didnt update during shipping but thats not really the company's fault.

  Avis du 22/03/2021, suite à une expérience du 05/08/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  a good place to shop on line This site is very easy to find things and gas a very good selections.

  Avis du 22/03/2021, suite à une expérience du 25/11/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 5 / 5

  

  Modifier Signaler

  very good Everything went well. Good and professional service. Thank you

  Avis du 22/03/2021, suite à une expérience du 13/09/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

• 3 / 5

  

  Modifier Signaler

  Complete source with long ship times. I live in an area that has no hobby outlets. The nearest is over 75 miles. I use on-line systems a lot. My problem is that the shipping cost from these outlets makes small items cost prohibitive. I purchased Humbrol paints from this site and found that items in my order had to be shipped from England to an Arkansas Distribution point to me.

  Avis du 22/03/2021, suite à une expérience du 28/11/2014 par A A. *

  *Donnée pseudonymisée suite à la demande de l'auteur

  Réponse de 1001hobbies.fr

  

  Signaler

  Dear customer, Thank you for your comment, we will take it into account in order to improve our service. Please note most our products come from Europe which increases both the delays and the shipping cost. Best regards, The 1001modelkits team

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