Evaluations clients
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Modifier Signaler
5 star price, 2 star customer service The price is really good, so I am OK with the LONG waiting period. But customer service is bad, when I told them my items are damaged, they replied my VERY slowly, although they did send me replacement parts. They don't even inform me that they are sending the replacement. Overall I am pretty happy now, because I got my replacement(still pretty slow), and the price is REALLY good!
Avis du , suite à une expérience du par MARCEL B. *
*Donnée pseudonymisée suite à la demande de l'auteur
Réponse de 1001hobbies.frSignalerDear customer, After receiving your pictures we asked our supplier to send you replacement parts and informed you about it. Do not hesitate to contact us again if you need any help. We hope you will acknowledge this and reconsider your evaluation. Best regards, Customer service
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Modifier Signaler
Nothing to worry about I was initially worried that my order had been forgotten (it had been ""processing"" for almost ten days), but the item came in about 2 weeks, exactly as ordered. I'm really happy with my purchase, especially since they had a 15-year-old item that is incredibly hard to come by!
Avis du , suite à une expérience du par ADRIEN H. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Got the item, took a while After two weeks of my transaction ""pending"" my item finally shipped. Other than the delay however, my experience was great.
Avis du , suite à une expérience du par JOSEPH N. *
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Modifier Signaler
Great! Thank you for your great service and support as always!
Avis du , suite à une expérience du par ADÉLAÏDE B. *
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Modifier Signaler
A400m Grizzly A large model that I haven't completed as yet. The main problem being the undercarriage as the wheels keep breaking off their stub axles even using the smallest amount of glue. So I've had to sell them out and fit new axles of from spare plastic.. Apart from that its looking like a smashing model
Avis du , suite à une expérience du par NICOLAS P. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Très content Bien arrivé en bon état parfait très satisfait
Avis du , suite à une expérience du par THÉOPHILE L. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Outsatanding. Your service was outstanding & your prices were just right. Looking forward to ordering more items at a later date & time. Again Outstanding.
Avis du , suite à une expérience du par SÉBASTIEN M. *
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Modifier Signaler
Two weeks! Still no delivery of order. Ordered supplies from their site that were marked as in-stock. Order has been sitting in the ""Being Processed"" state now for over 2 weeks after I've been charged. No updates, no back ordered notifications, NOTHING. About ready to file a claim with PayPal on this one. Be wary of this company's order fulfillment time.
Avis du , suite à une expérience du par AUGUSTIN P. *
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Modifier Signaler
Great company to deal with Bought some hard to find self adhesive photo etched accessories for a TA-4J Skyhawk in 1/48 scale. Parts are great and easy to work with and the company is easy to deal with. They communicate a lot with email and that is a plus for them. Some companies don't bother after a sale. They even sent a survey to make sure I was happy with the items. Try this company when you need anything for your models, they are great, fast and fair priced.
Avis du , suite à une expérience du par HONORÉ A. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Poor communication My order has been processing for nearly three weeks without any firm contact from 1001 Model Kits. The only e-mails I have received are three copies of OTHER buyer's requests for shipping updates and a copy of an inquiry I made before ordering - and that was never responded to - plus it now refers to a product I didn't ask about. All these e-mails seem to automated responses. All I ask for is an e-mail - preferably from a real person - letting me know that my order is in stock and it will be shipping soon . UPDATE: I finally received my order from 1001 Models - nearly two months after my order was placed and paid for. Communication was better over the last few weeks but still below expectations. I can accept delays but only if I'm informed of them. I was still getting comments in my account that had nothing to do with my order.
Avis du , suite à une expérience du par JOSÉPHINE J. *
*Donnée pseudonymisée suite à la demande de l'auteur
Réponse de 1001hobbies.frSignalerDear customer, We apologize for the inconvenience concerning the emails you received by error. It is due to a technical issue which has been corrected. We answered to you on the 17th of September concerning your order, informing you about the status of your order. A new message was sent you today with more information as well as a code to benefit from a free shipment on your next order. We hope you will acknowledge this and reconsider your evaluation. Best regards, Customer service
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Modifier Signaler
Good quality product - delayed delivery. Slight damage to corner of book but not serious. Otherwise quality of book as supplied was acceptable. Delivery was quoted on website as 5-6 days but took nearer to two weeks and needed chasing up. Opted for tracker on delivery but information provided was very limited and no explanation or warning given for delay experienced in delivery.
Avis du , suite à une expérience du par ADRIEN L. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Took forever, item labelled incorrectly, terrible service. Pathetic doesnt touch how i would describe their customer service. I ordered what was labeled as a harrier model, on May 31st. It wasnt even packaged for shipment until June 22nd! I received my order only to realize it was just the decals. I emailed them saying the product is titled incorrectly, and they started arguing with me off the bat telling me how clearly labelled they think the product is. I used examples of what I'm looking at that made me think this was a harrier model. They emailed back shoving their self-righteousness in my face. Terrible customer service. Don't even try calling them unless you speak french. This is the worst I have been treated with any company. I just hope someone reads this before they order from here and can find what they need elsewhere.
Avis du , suite à une expérience du par GILLES P. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Horible shipping I ordered 3 bottles of polystyrene cement, it arrived on time but it was packaged poorly and one of the bottles developed a leak and covered all the bottles in the cement. Now i'm down one bottle, not happy.
Avis du , suite à une expérience du par MARTIN S. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Model 1/72 Personnel Choice was good ordering easy but the kits took a very long time to arrive.
Avis du , suite à une expérience du par THIBAULT B. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Issues with my order, but 1001 modelkits came through. In spite of sending the wrong order and some delays rectifying the problem, 1001 modelkits eventually solved the problem at no cost to me. Buy with confidence.
Avis du , suite à une expérience du par ÉDOUARD B. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Took a while for delivery, though happy with model My order took 3 weeks to be delivered (I think it was driven to the wrong address, as was stated on the Hermes tracking page) though I was very happy with the model once I received it.
Avis du , suite à une expérience du par MONIQUE P. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Pathetic You asked me to review my current purchase from your organisation. My order number 61394 was ordered on 22nd June 2015 and I received an email on 26th June 2015 to say it has been shipped. Well, it is now 4th July and it has still not arrived. I would have to say your service is diabolically bad and I will not be ordering from you again when my order does finally arrive.
Avis du , suite à une expérience du par LUCE F. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
very good i wuz very pleased will deal with them again
Avis du , suite à une expérience du par ÉTIENNE S. *
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Modifier Signaler
Better chance of seeing pigs fly than seeing your order. I placed an order on Oct. 22, 2015 for my elderly grandfather. As of November 29, 2015 I have not received my package or any response from the company into the whereabouts of the package. In fact, my order is still listed as being processed. Like many of their other customers, I think I have fallen victim to a scam where they say the item is in stock, but it actually isn't. My poor grandfather is very irritated. At this point I just want my money back so my grandfather will get off my back and I can order the product somewhere else. I have sent 3 emails, 2 where sent today. Their excellent customer service is a sham. Customer service is only available 2 hours a day in an unknown timezone if you speak French.
Avis du , suite à une expérience du par MICHELLE L. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Good Service Ordered 24th shipped 25th received 30th Fasf efficient service. After reviews I had reservation but due to my own dealing 5 star Already ordering my next couple of kits. Bob
Avis du , suite à une expérience du par VÉRONIQUE L. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
I get these notices about my shipment but my package has not arrived !!!!!!! Where is my package ?????????????????????????????
Avis du , suite à une expérience du par PÉNÉLOPE P. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Snowmobile model The item I received was exactly what I wanted. My only suggestion to the company is their website talks about great customer service but when I tried to call the number they gave, I couldn't understand any of the recording. However, I would order from them again.
Avis du , suite à une expérience du par ÉLISE P. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Fantastic brass Gato propellers. I needed 1/72 brass Gato propellers for my Revell Gato. They arrived today. They are perfect , even counter rotating no less. Couldn't ask for more!
Avis du , suite à une expérience du par DOMINIQUE M. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Great Great experience. No problems. Fast shipping. I'm a repeat customer and recommend 1001 modelkits.
Avis du , suite à une expérience du par OLIVIE A. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
transaction without hassle and product perfect many thanks, product spot on
Avis du , suite à une expérience du par SUSANNE H. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Worst online shopping experience ever! I ordered a Tiger tank (Academy - 1:35-AC1348) on 7th of november. I got an email saying that my order was being shipped on the 9th of november. Then nothing happened for a long time. I sent them an email on the 24th of novemeber asking what was happening with my order - NO answer. Then I sent more emails - still NO answers. On the 7th of december I complained to Pay Pal, And then finally on the 12th of december I got an email saying that my order somehow got lost, and now is out of stock and that they would refund my money. Today on 16th of december I got my money back. The Tiger tank is still listed on their site - shipped within 10-12 days. A bunch of drunk monkies would do a better job than these guys. DO NOT ORDER FROM THIS SITE.
Avis du , suite à une expérience du par LORRAINE G. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Crap Advertised a product they had not got and only got a refund after I got paypal involved do not use this company
Avis du , suite à une expérience du par VINCENT L. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
NO Recommended Seller!!! Order Reference BPFFHAPJR - placed on 12/02/2015. and at 12/31/2015 My parcel was shipped. They sent me a tracking Number 9405510200829864161*** their respond very slow! I paid $257.88 for my order, but I get nothing!! I also report all those attempts to FBI, otherwise we have an issue with the local police department for this site! No respond for email, No respond for message on the site. No costumers service inside! I found A SNAKE waiting a FROG on the site.
Avis du , suite à une expérience du par MARTHE T. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Missing and broken parts. When I received my model, it had 1 broken part and 2 missing parts.. I contacted the company. They said they would send the parts. Still no parts after several months. I contacted again. They said send photos of the parts from the assembly sheet with parts circled. Still no parts after more months. I contacted again, now they won't answer me. It has now been over a year.
Avis du , suite à une expérience du par PHILIPPE M. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Awful/No Service I can only echo the experiences of many of the dissatisfied reviewers of 1001 Modelkits. I ordered an item on 12/09/15 which was, and still is, listed as ""In stock, Shipped within 2-4 days"". It is now 06/10/15 and no goods. I have emailed them twice on 19/09/15 and 02/10/15 and received no response until today I found by accident that they had left a message in my order history on 02/10/15 that ""Due to an error of one of our suppliers, we are still waiting for the product to be resupplied"". No indication of when that is likely to be and of course the item webpage still shows ""In stock, Shipped within 2-4 days"". I have requested a refund and will certainly never go near them again.
Avis du , suite à une expérience du par MATTHIEU L. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
excellent service excellent company that values their customers. prompt...couteous and professional...
Avis du , suite à une expérience du par HONORÉ A. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
No contact. No return call or email. No shipping or tracking info. I placed an order on 10-1-15 and received an email with the corresponding reference number. Enclosed in this email was the date of delivery being between 10-16-15 and 10-20-15. I also paid an upgraded shipping method so a tracking number would be supplied (UPS). However, no tracking number has ever been provided. My payment was processed and completed on 10-1-15 according to the order status on my account. I have patiently waited till today 10-20-15 which is the last day of promised delivery, but no delivery was made. For the last 3 days I have called the contact number which I only get a French answering service and no return call. I have emailed twice with no response, in an attempt to acquire a tracking number or some form of shipping info to conform some sort of progress is being made. I have also called the U.S. contact for returns in Centerton, AR with no success either. My order status has reflected the same message ""order being processed"" for 3 weeks now including after the promised delivery time has expired. If some sort of contact or explanation is not reciprocated, in the next day or so, I will be reporting this practice of customer neglect, and forwarding a copy of all correspondence to my attorney.
Avis du , suite à une expérience du par ALFRED F. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Rotten Service Was not told product was OOS when ordering. After 10 days e-mailed 1001 to find that they were waiting for stock. Useless as item was intended as a Christmas present Would never order from this site again
Avis du , suite à une expérience du par CONSTANCE H. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Still waiting !!!! How the heck can you ask me about servive when I'M STILL WAITING FOR MY ORDER ????????????????
Avis du , suite à une expérience du par MARINE G. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
never recived my goods Hope they will get back to me ??
Avis du , suite à une expérience du par VICTOIRE P. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
1001 Model Kits Review Great prices. Great service. Timely shipping. Items well packed. Quite the inventory, too. Have done business with them before & will again, highly recommended. Thank you.
Avis du , suite à une expérience du par FRANÇOISE G. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Excellent service. Excellent, fast service.
Avis du , suite à une expérience du par MANON G. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Great service I had a question about my account and I received a response right away. Nice to get a personal response.
Avis du , suite à une expérience du par ZACHARIE C. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
military model Fast delivery excellent product
Avis du , suite à une expérience du par ANAÏS M. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Customer Service needs lots of improvement Customer service needs to be improved a lot. No one picks up the support phone No one is available to discuss any issue Very sloe response through the on site contact facility Delivery times are not honoured
Avis du , suite à une expérience du par ÉLISABETH R. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Wouldn't hesitate to buy again from them! I bought some decals and even with the language barrier (order processed in French) and weird invoicing the price I paid was correct. This was explained in an email they returned upon my query. It took 4.5 weeks to get the item but was well worth the wait considering it cost me 1/2 as much. I would use them again.
Avis du , suite à une expérience du par CHRISTOPHE F. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Great service Placed model order and very happy with service. Good ongoing feedback with regards to status of order. Order is yet to be received but happy customer so far.
Avis du , suite à une expérience du par ADRIEN M. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
garbage > 3weeks waiting for order. When i emailed about the delay, was told 1/2 of the order wasn't in stock, and he would send the instock stuff. Still waiting for that shipment 3weeks later. Poorest service of the 4 online hobby shops i use.
Avis du , suite à une expérience du par JULIE M. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Good Products Good Products, Processing Shipping soon and shipping is a bit confusing.
Avis du , suite à une expérience du par DIANE A. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Not bad It was an easy process and I would certainly use them again.
Avis du , suite à une expérience du par ODETTE G. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
poor customer service Like so many of the other reviewers, I placed an order on 6/20/15, my order was suppose to ship between 8/7 & 10/7, I have not received my order, my status also has not changed. I've sent emails and received no response, tried the phone number, which has an amazingly short 2 hour window to call, but then I don't speak French so it's useless. This has to be the worse customer service I have ever experienced.
Avis du , suite à une expérience du par ALICE N. *
*Donnée pseudonymisée suite à la demande de l'auteur
Réponse de 1001hobbies.frSignalerDear customer, Unfortunately the product you ordered was out of stock and could not be resupplied from our suppliers. We apologize for the inconvenience. Best regards, Customer Service
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Modifier Signaler
Good product - poor communication with US customer The model is good quality & arrived within 2 weeks of ordering. However, the email confirmation quoted delivery at 9 months after ordering for some reason. When I called the customer service # with Boston area code to ask about this, no one ever answered the line and the voicemail was in French. Despite not knowing any French, I left a message anyway and never got a response. I emailed as well and did not get a response. This item was for an anniversary gift so timing was important. Glad they came through but if you have a question, you may have trouble getting an answer.
Avis du , suite à une expérience du par ARTHUR C. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
I am very unhappy with delivery time. I ordered a sheet of decals for an older 1:48 scale B-17 kit on 2/10/16. The kit was 90% complete but the kit decals were too old. On 2/18/16 I sent a message requesting status and saying that if the decal sheet was not in stock I would select a different one. On 2/19/16 I received an email saying it shipped and they would notify me of a tracking number. It is now 3/2/16 and I have not received a tracking number or the decals. This is not acceptable and I will know better in the future not to order from 1001 models.
Avis du , suite à une expérience du par LUC V. *
*Donnée pseudonymisée suite à la demande de l'auteur
Réponse de 1001hobbies.frSignalerDear customer, Unfortunately the shipment by letter that you chose can take several days to arrive to the US as we ship from France. You should receive your order in a few days. Do not hesitate to send us an email (contact@1001modelkits.com) if you have not received it by the end of next week. Best regards, The 1001modelkits team
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Modifier Signaler
Still have not received the decal package Have not received the decal package. You have been good in processing order and keeping me I've what I bought.formed but bottom line is I still dont ha
Avis du , suite à une expérience du par GÉRARD A. *
*Donnée pseudonymisée suite à la demande de l'auteur
Réponse de 1001hobbies.frSignalerDear customer, Unfortunately the shipment by letter that you chose can take several days to arrive to the US as we ship from France. You should receive your order in a few days. Do not hesitate to send us an email (contact@1001modelkits.com) if you have not received it by the end of next week. Best regards, The 1001modelkits team
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Modifier Signaler
Troublefree transaction, good protective package - recommanded e-seller Some ""hard to find"" items, I was pleased ... to find
Avis du , suite à une expérience du par CÉLINA R. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Ninco Slot Car Bought several Ninco items, all were at a good price and exactly as advertised. Packaging was good and shipping was low enough that I did not realize I had ordered these items from a French source, I am in the USA.
Avis du , suite à une expérience du par CÉLINA R. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
1st class company :highly recommended All items ordered were delivered in the time frame promised and were in an excellent condition as advertised.Items were well packed and suffered no damage in the delivery systems. I was kept informed on the status of my order on a regular update. I shall be using this company as and when they have what I require, without hesitation.
Avis du , suite à une expérience du par ANDRÉ C. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Exactly as advertised Ordered the ""HOBBY BOSS 82911 - MODEL KIT GERMAN 80CM K(E) RAILWAY GUN ?DORA?"" kit. This kit is hard to find, and the other suppliers wanted at least $250 (US). 1001modelkits advertised it for $189. It was delivered internationally in perfect condition, within the time frame promised. No complaints and much appreciated.
Avis du , suite à une expérience du par HUGUES M. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Immediate response, fast shipping. My order was filled, shipped and delivered in less than a week (from France to Kentucky, USA). I am a satisfied customer...Thank You!
Avis du , suite à une expérience du par NICOLE I. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Excellent Prices The Prices are Excellent and the Service dis Very Good
Avis du , suite à une expérience du par THOMAS P. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Cheng ho boat All good. Directions and pieces. Would prefer a recommended color scheme.
Avis du , suite à une expérience du par CLAIRE L. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Great Experience Very nice experience ordeeing from the US. Had no problems at all. Very pleased!
Avis du , suite à une expérience du par FRANÇOISE B. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Great service, Thanks Appreciate your help and service
Avis du , suite à une expérience du par NATHALIE R. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Failed They sent the wrong item and attempts to contact them by e-mail and phone have been ignored, but they still have a chance to recover if they respond.
Avis du , suite à une expérience du par WILLIAM B. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Satisfied Everything was in order. All is well
Avis du , suite à une expérience du par PIERRE P. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Non-existant customer service. I placed an order for an item in error and tried to contact 1001 Modelkits. I phoned them four times and never got an answer. I sent two emails via the site's online message app requesting a change to the order. No reply. Now I get a message nine days later saying they shipped the order before reading my change request. I will NOT order from this company again. I need to know I can contact someone if I have a problem or question, and 1001 Modelkits does not fill that bill.
Avis du , suite à une expérience du par DIANE M. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
No product, no refund, no contact Ordered December 2, 2015. Was to be a Christmas gift. Couple days before Christmas I emailed. They said order was still being completed. No sign of order in January 2016. Tried contacting them again by email and phone. No return of phone calls or emails. No refund !!!! Horrible company. Absolutely the worst company I have ever dealt with!!!!!!
Avis du , suite à une expérience du par MATTHIEU C. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Superb site!!! A very resourceful source for anyone's modelling needs for military subjects. An excellent source for aircraft decals and aircraft model kits as well as detailing sets. A very good source for military ship models as well. Good selection of car models not offered in any where else.
Avis du , suite à une expérience du par PIERRE G. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
great service Service was great, very quick.
Avis du , suite à une expérience du par ÉMILE L. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Excellent Product Took awhile to arrive to USA from France via snail mail but was worth the wait.
Avis du , suite à une expérience du par OCÉANE M. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Smooth International Transaction Ordered large-scale decals that I was having trouble finding in stock at domestic retailers. Web site was easy to use, payment was simple, and shipping was fast. Received items quickly and in great shape. Thanks again for a terrific international transaction!
Avis du , suite à une expérience du par THÉRÈSE G. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
takes to long too get takes to long too get
Avis du , suite à une expérience du par DOMINIQUE L. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
decals eal l-1011 very nice received them tue march 1
Avis du , suite à une expérience du par COLETTE M. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Modifier Signaler
Long wait for decals Going on 3 weeks and order is a no show!
Avis du , suite à une expérience du par LUCE D. *
*Donnée pseudonymisée suite à la demande de l'auteur
Réponse de 1001hobbies.frSignalerDear customer, Your order was sent on the 01/03/16, 4 working days after you placed your order. You chose the delivery by letter which is quite long as we are based in France. Best regards, The 1001modelkits team
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Modifier Signaler
Delivery Haven't received my decals yet!
Avis du , suite à une expérience du par AGATHE C. *
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Description of product on website is completely misleading I ordered the 1:72 EDUARD 7503 Figure RFC crew 1917. In their product description: I copied and pasted this from their site: Type of product : Model figures The figurines are sold in boxes with several figures: - in the 1:72 scale, the boxes usually contain 40-50 figurine soldiers, or 15 cavalry figurines. In reality, there were only 6 figurines. At $13.99 plus shipping, this is way too expensive and not as described. It was a rip off!
Avis du , suite à une expérience du par ANASTASIE R. *
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Réponse de 1001hobbies.frSignalerDear customer, As indicated, ""the boxes USUALLY contain 40-50 figurine soldiers"", however please note the number of figurines also depend on the product's price as smaller boxes like the one you purchased will contain fewer figurines. We apologize for the inconvenience and sent you a discount voucher as a compensation. Best regards, The 1001modelkits team
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Decal set for a Polikarpov I-16 1/48 scale. I ordered a decal set for an I-16 1/48 scale. The decals arrived on time and in very good condition. Extra care was made in packing so the decals would not be damaged in route. The decal set and instructions more than exceeded my expectations. A very good value too.
Avis du , suite à une expérience du par TIMOTHÉE T. *
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Great Good service and quick delivery.
Avis du , suite à une expérience du par DENISE R. *
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Fast and Reliable Amazingly fast. My order shipped promptly and I received updates along the way. Great experience. I'll use this site again.
Avis du , suite à une expérience du par ANNE L. *
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Customer Service First time I have used this company. My order arrived promptly and efficiently.
Avis du , suite à une expérience du par ODETTE L. *
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1001 Modelkits HIGHLY recommended! Website was nice & easy to navigate and has everything you need. I reside in the Southern part of the US and items were at my residence very fast not like some other sites I've used from overseas. HIGHLY RECOMMEND!
Avis du , suite à une expérience du par ANDRÉ G. *
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Item not received. Item not received.
Avis du , suite à une expérience du par THIBAULT B. *
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Exactly what was ordered Item was ordered on 19 April and arrived on 6 May. It was sent via priority packet. Item was a decal sheet and mailed in a bubble pack. Decals were an item I'd been looking for for a while so it is nice they had one in stock.
Avis du , suite à une expérience du par CHRISTIANE C. *
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Excellent vendor! Great experience! Accurate item description, great communication, prompt shipping! First-class vendor! Highly recommended!
Avis du , suite à une expérience du par ÉMILE M. *
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Fantastic little tool Very handy for all your modelling needs. Great service and very good communication from seller
Avis du , suite à une expérience du par MARGUERITE P. *
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Hard to find decals 1001 Modelkits was the only place I was able to find decals for a 1/32 version of a P-51B.
Avis du , suite à une expérience du par CLAUDE F. *
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Only one available Since this is the only place I found my item after days of searching, I cannot be too hard on them. I ordered my item and 2 days later I received an email confirming receipt of the order. 2 days after that I was notified that the item shipped and I would be provided a tracking number. 8 days later I am still waiting on my tracking number! An email to find out what happened has gone unanswered for 5 days now. At this point I am unsure if I lost my money or if this is an isolated case.
Avis du , suite à une expérience du par GÉRARD M. *
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T D,s Opinion Supplied exactly what I had ordered and delivered on time, could not ask for a better service. Good supplier
Avis du , suite à une expérience du par BERTRAND P. *
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Great, except... Though there was a bit of a delay between when I ordered and when my item shipped, once it was on its way, it got from France to California in under 2 days. I didn't like how the shipper (DHL) sent me updates saying a signature MAY be required. Either it is or it isn't, and I made arrangements to be here when delivery was promised, only to have it show up the next day when I was at work, necessitating my having to pick up my package from the post office. Otherwise my item was perfect, securely packed.
Avis du , suite à une expérience du par AURORE D. *
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Product excellent, delivery good Product excellent, delivery good my only observation is that some of the communication was sent in French, which could be confusing.
Avis du , suite à une expérience du par EUGÈNE L. *
*Donnée pseudonymisée suite à la demande de l'auteur
Réponse de 1001hobbies.frSignalerDear customer, We apologize for the inconvenience, please note we are a French company and some technical issues may occur, causing an automatic message to be sent in the wrong language. We are glad you are satisfied with the product and delivery. Best regards, The 1001modelkits team
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Fast! Fast service. Arrived in the United States from France in an extraordinarily short time, a little over 1 week from ordering to receipt at my doorstep. Good selection of the materials I wanted with good communication regarding the status of my order. Recommended!
Avis du , suite à une expérience du par PAULINE L. *
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order My paint order was received in excellent shape. This was not the case with other overseas stores. Thanks - will order more in the future. You are not my goto store for paints not available in the US. Good job.
Avis du , suite à une expérience du par SOPHIE L. *
*Donnée pseudonymisée suite à la demande de l'auteur
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144 Scale Rare Airline Decals. Faultless Service, Excellent Performance My first time as a customer of 1001 Modelkits, and I am 100% satisfied with the transaction and a very happy customer. The website i found very easy to use, the very short registration process was a doddle, and as soon as my order was placed I received regular updates on progress despatch date and likely delivery date that meant I never had to check up or chase the order once. I definitely intend to do more business with this company, and from my own experience on this single transaction would recommend them unreservedly. Steve M, UK.
Avis du , suite à une expérience du par GRÉGOIRE T. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Very good transaction. great communication and great prices. I would use these guys again.
Avis du , suite à une expérience du par DANIELLE B. *
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Great Service The service was excellent. The product was delivered so fast it shocked us. It took several days to finalize the order, but once it was on the way, it was fast. It went from France to Germany to America and to us in NY in only 2 days.
Avis du , suite à une expérience du par RENÉ S. *
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Fast shipment & great prices It took a few days for them to get the products I ordered, but once they shipped the package from France to the states I was very suprised how quickly it arrived.
Avis du , suite à une expérience du par PHILIPPE R. *
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brilliant very please with order..delivery before the dates that were stated
Avis du , suite à une expérience du par ZACHARIE R. *
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Happy shopper It was through a search for a particular model kit that I was introduced to 1001. Having found the model I wanted, not produced at the moment, I decided to have a scooch through the site for anything else that may interest me. I'm only sorry that my bank balance wouldn't allow me to buy all the kits I wished for. There is a great selection of current as well as some rarer kits available. There seemed to be a slight delay in the despatch processs which I put down to the item being delivered from another site within the company. Once notified of delivery it was swift and the packaging was sound. I am very pleased with my purchase and will definately be visiting the site again. Many thanks
Avis du , suite à une expérience du par HUGUES H. *
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Very good service Many thanks for the parts I ordered and a very good service I recieved.
Avis du , suite à une expérience du par GABRIELLE G. *
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company performance and products very happy with the company . The product I ordered was top notch and the order and delivery was without flaw.
Avis du , suite à une expérience du par EMMANUEL P. *
*Donnée pseudonymisée suite à la demande de l'auteur
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It worked great It was relatively easy to order and receive.
Avis du , suite à une expérience du par LAURE C. *
*Donnée pseudonymisée suite à la demande de l'auteur
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Very Satisfied 1001 Modelkits has items you can't find on other sites. This site fills the gap for after market items! Really Pleased with the selection!
Avis du , suite à une expérience du par AIMÉ G. *
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Great Prices! the experience was good, prices are very good. Please add to your site that you are shipping from France and shipment takes longer. Thanks for the great deals! I would buy from you again!
Avis du , suite à une expérience du par ROLAND M. *
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Billing error cleared up in jig-time, first class! My order was shipped 3/29, so has not yet arrived in Canada (which doesn't surprise me) - hence the ""4"" rating. I discovered a price discrepancy between 3/29 and 4/10 and 1001 staff fixed it pronto. Overall impression - very good.
Avis du , suite à une expérience du par GEORGES F. *
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Walking tall 2! Great product, very satisfied
Avis du , suite à une expérience du par CHARLOTTE T. *
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