Aller sur le site
Résumé des avis
La marque est appréciée pour la qualité de ses produits, leur conformité, et la rapidité de livraison souvent remarquée. Les clients se déclarent satisfaits des achats passés et soulignent l'efficacité du service.
-
A. A.
22 mars 2021
Avis vérifiéExcellent shopping experience. Excellent shopping experience.
-
A. A.
22 mars 2021
Avis vérifiéI received my order last week I received my order last week, and it arrived well packaged and complete. 1001 kept me advised of its status and shipping.
Réponse de 1001hobbies.fr
Mr Manion Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested! @ Coming soon on our site
-
A. A.
22 mars 2021
Avis vérifiéQuick shipping package was protected… Quick shipping package was protected well.shipping time from france to usa [south carolina] was very fast.
Réponse de 1001hobbies.fr
Sir Wagers, Dank u voor uw opmerking. Wij staan erop dat klanttevredenheid onze prioriteit is. Uw opmerkingen zijn daarom essentieel voor ons en we zijn er zeer in geïnteresseerd! @ Binnenkort op onze website
-
A. A.
22 mars 2021
Avis vérifiécustomer service Hello As I wrote to you in an email and have sent it several times already but without a reply. UPS asks me for a price that almost doubles the cost of the product I bought from you and that includes shipping. The main problem in my opinion is that on your site where it is very easy to buy products there is no place for customer service regarding problems, returns, complaints and the like, there is no email mentioned on the site. Shachar Ardi
Réponse de 1001hobbies.fr
Mr ARDI, Thank you for your feedback. We regret your disappointment. We inform you that we have received 5 emails and we have responded each time. In your emails, you warn us that there is a piece missing from your artwork. We then asked our supplier to send it to you. We asked our supplier to send it back to us, and he confirmed that he would send you the part as soon as possible. Sincerely, The 1001hobbies team Translated with www.DeepL.com/Translator (free version)
-
A. A.
22 mars 2021
Avis vérifiéPrompt delivery The selection and prices are very good. The order arrived quickly and in good condition. Will order from 1001 Modelkits again and recommend them to others.
Réponse de 1001hobbies.fr
Dear Mrs Binkley, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
-
A. A.
22 mars 2021
Avis vérifiéSatisfied Customer I am very satisfied with the speed with which my order was processed and the immediate delivery of the same product, thanks for being a professional team
Réponse de 1001hobbies.fr
Sir Aguilar-Torres, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
-
A. A.
22 mars 2021
Avis vérifiéI saw the ad for 1001 Modelkits I saw the ad for 1001 Modelkits, and placed an order.The process was fast and easy. The prices, and fast delivery were great. I will continue to be a loyal customer.
Réponse de 1001hobbies.fr
Sir Nesseth, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
-
A. A.
22 mars 2021
Avis vérifiéShipping is quick and traceable Shipping is quick and traceable - 4 days at my door . assembling is to be checked . Thank you. Chenn
Réponse de 1001hobbies.fr
Dear Mr. Amitai, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
-
A. A.
22 mars 2021
Avis vérifiéI was pleasantly surprised.... I was pleasantly surprised by how quickly the products I purchased from 1001 Modelkits got to my home (from Paris France to South San Francisco Bay Area - California in less than 2 weeks). Prices were reasonable and I am pleased. I'll likely shop there again when I need specialty adhesives and supplies. Very satisfied.
Réponse de 1001hobbies.fr
Sir Moccio, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
-
A. A.
22 mars 2021
Avis vérifiéGreat Source I had searched far and wide for a source of Revell paints. Your company had them had them in stock, and I received them in short order. I will use your company again.
Réponse de 1001hobbies.fr
mr. N TAFT Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
-
A. A.
22 mars 2021
Avis vérifiéI have not received my order yet I have not received my order yet. Very slow delivery!!
Réponse de 1001hobbies.fr
Dear Mr Hansen, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
-
A. A.
22 mars 2021
Avis vérifiéOrder placed 8-20-20202 Order placed 8-20-20202, received 9/10/2020. All items ordered were there. Order was shipped 8/7/2020 All items were in stock. Why wait 7 days before processing the order? Took 8 days to go from France to US. - This is normal. Took 5 days to be delivered. Slow again. I'm giving a 3 out of 5 stars, 1-3 days to make the order and ship it is acceptable. 7 days is not. Shipping cost at 24.00 is way too high. Box was mangled and crushed on one side but everything was OK You could read the contents of the shipping box because it had the invoice with the items clearly readable. One of the dumbest things I've seen. I gave you a fair shot at my business, you took too long and cost too much.
Réponse de 1001hobbies.fr
Mr. Lowry Thank you for your feedback. First of all, we would like to apologize for the delay. You will understand that the summer holidays and health protocols slow down order preparations and shipping. Unfortunately, the transport times to the UNITED STATES are still long due to covid-19. We understand your dissatisfaction and regret your disappointment. We hope that you will trust us again when you place a future order, to show you that this incident is truly exceptional. thanking you for your understanding, best regards 1001hobbies customer service
-
A. A.
22 mars 2021
Avis vérifiéThe transaction and delivery was quick… The transaction and delivery was quick and easy. The product was exactly as advertised. Will definitely recommend to friends and family.
Réponse de 1001hobbies.fr
Dear Karen, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
-
A. A.
22 mars 2021
Avis vérifiéGot everything what I ordered on time Got everything what I ordered on time. What else could I ask for? Nothing. Thank you for a great job.
Réponse de 1001hobbies.fr
Dear Mr. Piechnik Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
-
A. A.
22 mars 2021
Avis vérifiéCustomer service was exceptional Customer service was exceptional, they kept me informed throughout packaging my order and any problems they encountered. Shipping was expensive but I received my order much earlier than I expected under the current circumstances. Will definitely be buying from 1001Hobbies again!!
Réponse de 1001hobbies.fr
Dear Mr. Scott Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
-
A. A.
22 mars 2021
Avis vérifiéZeer slechte winkel!! Precies vandaag ben ik al 7 weken bezig om mijn bouwpakket compleet te krijgen. Toen het pakket binnen kwam miste er 1 zakje met wat kleine onderdelen. Na diverse emails waar geen reactie op kwam, heb ik via Facebook contact gezocht. Hier kreeg ik snel reactie en het zou opgelost worden. Sinds het contact via Facebook is het 5 weken van meerdere berichten en belofte, maar ik heb nog steeds mijn bouwpakket niet compleet. Ik zit nu dus met een bouwpakket van €70,- die ik niet kan bouwen. Bestel niks bij deze winkel!
Réponse de 1001hobbies.fr
Meneer, We nodigen u uit om ons uw bestelnummer te geven. We kijken er naar uit om van u te horen, 1001hobby's klantenservice
-
A. A.
22 mars 2021
Avis vérifiéThe quickest delivery to my area in the… The quickest delivery to my area in the middle east ever , Thank you !
Réponse de 1001hobbies.fr
Dear Mr. Amitai Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
-
A. A.
22 mars 2021
Avis vérifiéI am slow starter. I am slow starter, so sometime fail to get needed goodies for modeling. Your shop occasionally fill the demands, though as a result the purchase always not so economically but managed to get badly needed goodies. Thank you very much.
Réponse de 1001hobbies.fr
Dear Mr. Togashi Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
-
A. A.
22 mars 2021
Avis vérifiéGood! Arrived just in time. Order placed as gift for my nephew. Came nicely wrapped, and just in time after allowances made for Covid19. Customers are reminded that the company though based within UK imports goods from outside Britain so bear this in mind when delivery times are critical. I am broadly pleased with the outcome.
Réponse de 1001hobbies.fr
Mr. NEWTON, We inform you that the ordered product is in stock. You placed your order on 13 September at 11:28 am, your package was shipped on 15 /09 at 8:20 pm. Your mail was handed over to La Poste by the sender on 16 September 2020. We regret the delay in shipping from the carrier LAPOSTE and apologize for this delay, but you will understand that the health procedures currently in place, may indeed, extend the delivery time and we regret it. Have a nice day . Customer service 1001 hobbies.
-
A. A.
22 mars 2021
Avis vérifiéThe model kit arrived safely The model kit arrived safely, in very good condition and in a timely way.
Réponse de 1001hobbies.fr
Dear Mr. Ciapalo Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
Avis affichés par ordre chronologique
Contact
Aller sur le site
Certification
