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Résumé des avis
La marque est appréciée pour la qualité de ses produits, leur conformité, et la rapidité de livraison souvent remarquée. Les clients se déclarent satisfaits des achats passés et soulignent l'efficacité du service.
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A. A.
22 mars 2021
Avis vérifiéPlease remove me from your email… Please remove me from your email address contacts immediately. I don't want another email from your company.
Réponse de 1001hobbies.fr
Mr. Boer, Thank you for your feedback. We regret your request. We have removed the receipt of your email address from your customer account. We look forward to hearing from you, Customer service 1001 hobbies
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A. A.
22 mars 2021
Avis vérifiéI was looking for a bit more detail and… I was looking for a bit more detail and resolution in the decal/instruction sheet. It looked photo copied.
Réponse de 1001hobbies.fr
Dear Mr Gorman, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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A. A.
22 mars 2021
Avis vérifiéDON'T BUY FROM THEM!! This site is from France. They are lowlife theiving criminals who take your money and then don't deliver the product. First, the order was ""supposedly"" shipped to another address in another state. Second, they reshipped only part of my order to me. THIRD, AND THIS IS IMPORTANT, IT TOOK 3 MONTHS TO GET A REFUND OF MY MONEY. I HAD TO HOUND THEM TO GET IT. THEY HOPE TO WEAR YOU OUT. SCUMBAGS
Réponse de 1001hobbies.fr
Mr. Parins, Thank you for your email. We inform you that the refund was made on November 2, 2020. Moreover, we make no secret of the fact that our company is based in France. We thank you for your understanding, cordially, 1001hobbies customer service.
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A. A.
22 mars 2021
Avis vérifiéClaims amazing customer service Claims amazing customer service, call the number and I can't get a person, or leave a number, so I have to leave an email, however, my issue is time-sensitive, and I need to be able to call. There is no indication your order goes through when placing an order. When you go to enter credit card information you are redirected to a sketchy site, and they keep rejecting my Visa.
Réponse de 1001hobbies.fr
Mrs. KNUTSON, Thank you for your feedback. We regret that the payment of your visa does not go through. Unfortunately, we cannot give you more information. Indeed, these banking data are strictly personal and belong to your bank. We advise you to call your bank to try to understand what is going on! cordially, Laure
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A. A.
22 mars 2021
Avis vérifiéeverything perfect everything perfect, great seller
Réponse de 1001hobbies.fr
Dear Mr Argudo, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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A. A.
22 mars 2021
Avis vérifiéSimple and fast for an overseas purchase You had a kit I’ve been trying to find for a long time. I was hesitant at first ordering from overseas, but the process was simple and fast. The payment options were nice and the kit arrived much faster than I ever imagined. The packaging was nice and sturdy and the kit arrived in great condition. I’ll definitely keep you in mind when I’m on the hunt for another hard to find kit.
Réponse de 1001hobbies.fr
Dear Mr Smith, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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A. A.
22 mars 2021
Avis vérifiéGreat photo etched set Great photo etched set. Fast delivery and packing.
Réponse de 1001hobbies.fr
Dear Mr Koharski, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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A. A.
22 mars 2021
Avis vérifiéGreat Service I don't normally leave reviews but in this case I thought I would. I ordered a model LCT-6 on Saturday 14th November as it was the best price on the internet, paid with PayPal and waited. Email confirmations and thank you' s then nothing! Used to Amazon next day deliveries I was a little concerned so checked trust pilot. Mainly good reviews but some poor - had I made a mistake? Turns out no, model arrived in good condition on 20th, new and all email advices beforehand advising its status. Some people were complaining it came from France - so what, the service was good, the price was good and we are in a pandemic!! Would definitely use again - Thank you for your service 1001 models
Réponse de 1001hobbies.fr
Sir Hatt Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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A. A.
22 mars 2021
Avis vérifiéExcellent service and fast delivery Excellent service and fast delivery! I will definitely order again! Thank you.
Réponse de 1001hobbies.fr
Dear Mr Martins, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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A. A.
22 mars 2021
Avis vérifiéGreat company Great company. International, but fast shipping. Good variety of products.
Réponse de 1001hobbies.fr
Dear Mr RICHARDSON, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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A. A.
22 mars 2021
Avis vérifiéDo NOT deal with this cowboy outfit… Do NOT deal with this cowboy outfit 1001modelkits my mk1 classixx transit van arrived in broken bits at a cost of £206 sterling they should be closed down A WARNING ?? TO ALL OF YOU WHO READ YHIS DO NOT DEAL WITH THESE COWBOYS THEY TAKE YOUR MONEY BUT DELIVER SCRAP LEAVE WELL ALONE
Réponse de 1001hobbies.fr
Mr. Bowland, Thank you for your feedback. We are still waiting for your return, you will understand that we cannot refund a product we don't have! Thank you for your patience, cordially, Customer care 1001hobbies.
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A. A.
22 mars 2021
Avis vérifiéGreat supplier! Very good communication weekly via email notification. Product fits perfectly! Will call on again for future purchases.
Réponse de 1001hobbies.fr
Dear Mr VILLAR, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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A. A.
22 mars 2021
Avis vérifiéDelivery issues I was not pleased with the information about shipping. I received one email that stated delivery would be 27 Oct, the package was delivered 2 Nov. The tracking number was not traceable and 4 emails to you went unanswered. I feel lucky I got my product. Mark Shupe
Réponse de 1001hobbies.fr
Dear Mr Touchard, Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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A. A.
22 mars 2021
Avis vérifiéVery good service. Very good service.
Réponse de 1001hobbies.fr
Dear Mr Edwardsen Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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A. A.
22 mars 2021
Avis vérifiéExcellent and speedy service Excellent and speedy service
Réponse de 1001hobbies.fr
Sir Dworschak Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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A. A.
22 mars 2021
Avis vérifiéRMA returns Products arrive in a reasonable time. Only issue is the response time on return products.
Réponse de 1001hobbies.fr
Dear Mr Rivera Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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A. A.
22 mars 2021
Avis vérifiéfast and excellent service fast and excellent service
Réponse de 1001hobbies.fr
Dear Mr Anderson Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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A. A.
22 mars 2021
Avis vérifiéI have not received my order I have not received my order
Réponse de 1001hobbies.fr
Mr. Allison, Thank you for your feedback. Your parcel is in transit and will be delivered as soon as possible. We look forward to hearing from you, Customer Care 1001 Hobbies.
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A. A.
22 mars 2021
Avis vérifiéGreat Service & Awesome selection of Models They had a awesome selection of hard to get model kits (well hard to get in the US anyways). Prices were okay but considering I couldn't find them anyplace else it is what it is. Fast shipping too even with things as messed up as they are now! I will use them again for my model needs!!!
Réponse de 1001hobbies.fr
Dear Dan Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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A. A.
22 mars 2021
Avis vérifiéFound just what I was looking for and… Found just what I was looking for and fairly good delivery time from across the Atlantic, despite Covid restrictions.
Réponse de 1001hobbies.fr
Dear Mr KING Thank you for your comment. We insist that customer satisfaction is our priority. Your comments are therefore essential to us and we are very interested in them! @ Soon on our website
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