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Résumé des avis
Chez In Cauda Venenum, les clients décrivent surtout des bijoux qu’ils portent vite au quotidien, pour leur style original, leur finesse et leur rendu très soigné. Beaucoup apprécient aussi l’accompagnement, avec des échanges rapides et une aide efficace pour finaliser ou ajuster une commande.
Livraison
"Livraison rapide"
"Colis rapidement reçu. Très jolie pièce."
"Envoi tres rapide. Emballage impeccable et bijoux merveilleux :)"
Expérience digitale
"La présentation du site est agréable et donne envie. Les informations données sont claires."
"J’ai déjà acheté sur ce site, la présentation est agréable et il y a de nombreuses photos. J’ai trouvé ce que je voulais facilement."
"Le site est très agréable à visiter. Tous les articles sont mis en valeur."
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A. A.
16 mai 2023
Avis vérifiéAbsolument magnifique, plus beau que sur les photos. Je suis ravie de mes bracelets. Vous avez un client pour la vie !
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A. A.
16 mai 2023
Avis vérifiéJe suis très contente de ma commande, Le collier est magnifique ! La livraison a pris trois semaines pour la Belgique. C’est certain je commanderai encore .
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A. A.
16 mai 2023
Avis vérifiéMagnifique collier qui correspond parfaitement à mes attentes. Je suis ravie
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A. A.
15 mai 2023
Avis vérifiéParfait
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A. A.
15 mai 2023
Avis vérifiéJoli bijoux rien à redire
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A. A.
15 mai 2023
Avis vérifiéI did not receive my order since 2 weeks
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A. A.
2 mai 2023
Avis vérifiéDisappointing. I asked them if there was a silver version of a specific necklace, and they said that they had some pieces left from a limited edition collection. Ok great, but then the heart pendant was different (because it was an old item) and I asked if it could be the same as the gold one, to which they said no, because that would have to be custom made and expensive. So I agreed to the old model in silver. So once it arrived it was super super shiny and looked a bit cheap. So I asked to return it, and they gave me the address, all good until then. Next day, the shop responds saying that there are no returns on customs orders! When I talked to the sales person to order the silver version, I was NOT informed that this would be considered a custom order (as the piece already existed and was not created by scratch as one would consider to be “a custom piece”. So now I’m stuck with a 130€ necklace that I will never wear.
Réponse de Incaudavenenum.fr
Hi Vanessa, I'm truly sorry you're unhappy with your experience shopping with us. However, you purchased a piece of jewelry that was made on order especially for you since you asked me to make this specific piece for you, and you could only place your order via an email that I sent you because the necklace your wanted is not available among my collection - wasn't available at the time either. Obviously, all the items that were previously part of the collection or limited edition items that are not longer available on the website are pieces made to order, not only on incaudavenenum.fr. I sent you different photos before you placed your order to help validate your choice, you told me you preferred antic silver, but you decided to order the necklace anyway. Of course I can understand that you don't like it, but I can't put it back in stock because it was custom-made for you only. Hopefully you will understand that I cannot make custom items on demand for customers that will decide they don't want it anymore afterwards. Kind regards.
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A. A.
2 mai 2023
Avis vérifiéSuperbes créations. Soin et Rapidité de l'envoi. Service après vente top. Que du beau. Et du bon !
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A. A.
2 mai 2023
Avis vérifiéSite bien fait, les bijoux sont très beaux… Belle découverte…
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A. A.
14 avr. 2023
Avis vérifiéJ’adore my necklace
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A. A.
14 avr. 2023
Avis vérifiéAmazing jewellery, thanks. ♥️
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A. A.
14 avr. 2023
Avis vérifiéCommande bien reçue parfait
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A. A.
14 avr. 2023
Avis vérifiéVery happy with my purchase. Thank you.
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A. A.
12 avr. 2023
Avis vérifiéThe Freya necklace is a really lovely piece of jewellery. I wear it all the time!
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A. A.
12 avr. 2023
Avis vérifiéLovely necklace. Good delivery. Very happy wife.
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A. A.
12 avr. 2023
Avis vérifiéHo acquistato una collana dal sito richiedendo una misura diversa da quella proposta. Il servizio clienti è stato efficiente e molto gentile (mi hanno anche risposto in italiano) Arrivata circa 10gg dopo l’ordine, in perfetto stato. La collana era contenuta in una pratico ed elegante sacchetto in cotone. Sito altamente consigliato
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A. A.
10 avr. 2023
Avis vérifiéI apologize that this review is in English. I ordered the Freja necklace, and it just arrived yesterday. I can see why it is has been out of stock, but it was worth the wait. The necklace is beautiful and well crafted, and the length is perfect for wearing with many items. Thank you for the lovely piece, I will hopefully be able to purchase more pieces soon.
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A. A.
10 avr. 2023
Avis vérifiéBeautiful piece if jewellery good communication & fast delivery.
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A. A.
7 avr. 2023
Avis vérifiéTodo perfecto, gracias
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A. A.
7 avr. 2023
Avis vérifiéParait
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