Avis pour I-run.fr

Hello, my French is limited so I'll stick to English: apologies about that. I ordered the Garmin scale on Jan 19 (for ca 160euro) and chose Chronopost as the mode of delivery. Chronopost did not manage to deliver the parcel to Joinville-le-Pont (one of their pick-up points) till Jan 25. On Jan 26, they asked me to come to Alfordville to pick it up! This was not what I expected to happen when I chose a mode of delivery. I suspect that they made an error in labelling the parcel, so they could not understand where it was to be delivered. Having said that, they never contacted me. I suspect that they also did not try to check what was wrong internally, as you can see in the link about the delivery which has "repeated attempt to deliver" multiple times. In sum, I am very disappointed about having to wait for a week and then having to travel to Alfordville to obtain the delivery. I am attaching the tracking link of the parcel. Also, I already notified Chronopost about my unhappiness with the delivery. Matus https://www.chronopost.fr/tracking-no-cms/suivi-page?listeNumerosLT=XT474507816FR&langue=fr_FR

Bonjour, Merci pour ces détails supplémentaires. Nous allons faire remonter l'information à Chronopost afin de savoir ce qu'il s'est exactement passé et que nous l'espérons ceci ne se reproduise plus à l'avenir. Cordialement et amitiés sportives.

Much appreciated. Good luck!