Avis pour LE THILLAY

Bonjour, Nous vous remercions d’avoir pris le temps de remplir notre questionnaire de satisfaction et ainsi de nous permettre, par vos remarques, de toujours travailler à l’amélioration de la qualité du service que nous proposons à nos clients. Nous vous invitons à écrire par mail à notre service clientèle à service-clientele@rentacar.fr en précisant votre numéro de réservation ainsi que l'objet de votre mécontentement.  À réception, nous nous rapprocherons de notre responsable d'agence afin de vous apporter une réponse circonstanciée. Cordialement, L'équipe Rent a Car

Buenos dias, Gracias por tomarse el tiempo de completar el cuestionario de satisfacción, por su calificación y sus comentarios. Es un gran placer recibir sus elogios. Además, no dejaremos de compartir su agradecimiento con todo nuestro equipo. Tu satisfacción es la mejor recompensa para nuestro personal que trabaja día tras día para ofrecerte un servicio impecable. Esperamos poder darle la bienvenida nuevamente, le pedimos que crea en la expresión de nuestros mejores sentimientos. Atentamente, El equipo de Rent a Car

Good morning,Thank you for taking the time to complete the satisfaction questionnaire, as much for your rating and your comments. This allows us to educate our teams with a view to improving our services.First of all, please know that we are sorry that we did not meet your expectations. Customer satisfaction is our priority and that in all circumstances.We work every day to improve the quality of our services, and your opinion is important.We apologize for not having lived up to your expectations and hope to give you a better impression on your next visit.Our teams provide everything necessary to fully satisfy you and will remain at your disposal for any additional request.Sincerely,The Rent a Car team

Hello, We'd like to thank you for taking the time to fill in the satisfaction questionnaire, both for your note and your comments. It helps us to make our teams aware of the need to improve our services. The security deposit represents the vehicle security deposit. It is compulsory and conditions departure. The amount depends on the value and size of the vehicle. The deposit must be paid using the same means of payment as the reservation holder. Please be assured that we make every effort to be as transparent as possible in order to serve you better, which is why our agency remains at your disposal should you require any further information. Thank you in advance for your understanding. Yours faithfully The Rent a Car team

Hello, First of all, we'd like to thank you for taking the time to answer our satisfaction questionnaire. Your comments will help us to continue improving our services. You have informed us that your experience with our agency did not meet your expectations during your last visit. We are very sorry about this. We attach great importance to the welcome and service we offer our customers. That's why we've reminded our teams of what we expect of them, and we hope you won't hold this against us. Our agency will be happy to answer any questions you may have. We look forward to welcoming you to one of our Rent A Car branches in the near future. Yours faithfully The Rent a Car team