Avis pour BEAUVAIS

Hello, Thank you for taking the time to share your feedback about your recent rental experience. We are sorry to hear that you encountered several issues, including the lack of windshield washer fluid, the "service required" warning that appeared during your trip, and the delay in receiving a response to your emails. We understand how these inconveniences can be frustrating, especially when they affect your comfort and peace of mind during your journey. Please be assured that we take these concerns very seriously. We will enhance our vehicle preparation checks to ensure that all necessary aspects, including windshield washer fluid and the resolution of alerts, are properly addressed before vehicles are handed over. We apologize for the initial delay in our response and will work to improve our communication so that responses to customer inquiries are quicker. Regarding the airport shuttle, we regret that the information about its location was not clearly communicated. We will implement clearer instructions via email to ensure that all our customers can easily find the shuttle upon arrival. We appreciate your understanding and constructive feedback, which will help us improve our service. Best regards, Cordialement, **Ludivine** _Le service clientèle_ @ : service-clientele@rentacar.fr 📞 0891 700 200 (0,20/min prix appel) www.rentacar.fr ![Logo
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Bonjour, Nous avons pris connaissance de votre location dans notre établissement, et malheureusement, votre commentaire ne nous offre pas suffisamment d'informations pour comprendre les raisons de votre insatisfaction. Nous attachons une grande importance à la qualité de nos services et à la satisfaction de nos clients. Pour nous aider à mieux cerner vos attentes et à améliorer notre prestation, n'hésitez pas, la prochaine fois, à laisser un commentaire plus détaillé. Votre retour sera précieux pour nous permettre d'ajuster nos services. Nous vous remercions par avance pour votre compréhension et espérons avoir l'opportunité de vous accueillir à nouveau dans notre établissement, en nous assurant que votre expérience soit pleinement satisfaisante. Bien à vous, **Christophe** _Le service clientèle_ @ : service-clientele@rentacar.fr 📞 0891 700 200 (0,20/min prix appel) www.rentacar.fr